FAQS
Your Questions. Professional Answers.
We want to anticipate any concerns and prevent any issues that may come up as you browse through our collections. That’s why we provide comprehensive answers to some of our most frequently asked questions. Hopefully you find what you’re looking for, but be sure to let us know if there’s anything more we can help you with.
WHAT IS YOUR RETURN POLICY?
If not satisfied, please contact our customer service: hit the chat button and don't hesitate to send an email. We will answer you quickly and find a way to satisfy you. If you have trouble reaching us, you can also get in touch with Flotokamera on Etsy :
DO YOU SHIP INTERNATIONALLY?
Shipping distances and carbon emissions are limited. If you're not leaving in Europe please contact us for more information.
WHAT TECHNIQUES DO YOU USE TO PRINT ART?
Printed on high quality semi-gloss fine art paper, classic (200g) or premium (240g), FSC certified.
FSC-certified products come from sustainable forest management, also committed to respecting the people who live there.
The inks used are archival quality, acid-free, and exhibit long-lasting fade resistance. The colors of the posters are vivid and ultra detailed, and the paper used is museum quality, which allows the posters to be suitable for home, office or gallery display.